Data centre thermal imaging FAQs
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Do you need to shut anything down?
No. Thermal imaging needs equipment running under load, so we scan with the power on during normal operation. Our team opens the switchboard covers for a clear view, and nothing is switched off.
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Have you worked in data centres before?
Yes. We’ve scanned a data centre in Laverton North, and we’re used to the inductions, escorts and change control rules that come with these sites.
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How much does a data centre thermal scan cost?
We price by the number and type of switchboards. Data centre main switchboards are often long boards made up of many cubicles, so they’re priced differently from a single commercial board. Send us your board list for a quote, or use our price estimator for a guide. You can also read how our pricing works. A per-kilometre travel fee applies to sites more than 30 km outside Melbourne.
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How long does it take?
Commercial switchboard thermal imaging takes 15 minutes to an hour per switchboard. A data centre with boards spread across data halls, plant rooms and generator areas takes longer. We’ll give you an estimate when we plan the visit.
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How often should a data centre be scanned?
Every six months. Data centres pull a heavy load around the clock, so we recommend checking twice as often as the yearly scan most sites need. Your insurer may also set its own minimum.
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Is thermal imaging a legal requirement?
In most cases the requirement comes from your insurer rather than a specific law. Many insurers ask for an annual switchboard scan as a condition of cover, and auditors or customers may ask for a maintenance record too. What the law does control is who works on a live switchboard: in Victoria, the Electricity Safety Act 1998 limits that to licensed electrical workers and a few other authorised people. Our post Could your thermographer void your insurance? explains why that matters.
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What are the limits of thermal imaging?
A thermal camera reads surface temperature, so two things have to be true. The equipment must be carrying load, and the camera needs a clear view, which is why we open the switchboard covers. A circuit that’s switched off or barely loaded won’t show a fault, and a thermal scan doesn’t replace other electrical testing. That’s why we scan during normal operation and recommend repeating it every six months.
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Who is qualified to do thermal imaging in a data centre?
Switchboard thermal imaging requires a Registered Electrical Contractor licence and AS ISO 18436.7:2014 certification. Not every electrician holds both. Ask any contractor for evidence of each, and of their insurance, before they open a switchboard on your site.
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What's in the report?
The date and time of the scan, the thermographer’s name, the location and description of each switchboard, any faults found with heat map images, and our recommendations for repairs or maintenance. See what’s in our thermal imaging reports.


